Petit Bateau services

We've always made your life easier with comfortable and durable clothing. But that's not all! With Petit Bateau services, we make your purchases easier, faster and hassle-free!

Personalised services

Personal shopping

Make an appointment in store, by phone or by video call, then get help with your selection ...see morethanks to our sales rep’s personalised advice and expertise. You've been dreaming of a remote personal shopper to guide you for free, and guess what? We did it!

Call & Collect

We have developed a Call & Collect option; a simple, fast and contactless...see moreservice so you can keep shopping, even remotely ! Contact your store, pay securely and collect your purchases in store or opt to get them delivered to you during the day!

Wishlist

Recognise this symbol from our product details? ♡ Save your favourites and create your own wishlist on our website....see more Just one click sends it to your store where they will get it ready for you. Call us so we can confirm it together. Then go to the store to pick up your purchases or get them delivered during the day!

In-store services

Store +

Imagine a Petit Bateau store that stocks every design and size. Welcome to Store +!...see moreUsing their tablets, your store orders the garment of your choice for you, and has it delivered to your home or in-store. Psst! If you want to give somebody a gift, you have the option of adding a gift box and slipping a personal note into it.

Free in-store returns

You ordered online but you’re not happy with your items?...see more Bring your purchases back to our store for free, and get an immediate exchange or refund !

Gifts

Remote gifting

We may not see each other these days but we're still close... Lovely gifts ...see more can't always wait, so with Store +, we take care of everything from ordering to delivery! And if you opt to send them to your loved ones, we've got a special surprise that changes everything: the option of adding a gift box, along with a personalised note and direct delivery to the lucky recipient.

Store gift card

It's not just the thought that counts, there's also the fun of getting it just right!...see more Giving somebody a gift card gives them carte blanche to find the perfect item, and more besides. It means a shopping break, all the expertise of our salespeople and the freedom of choosing something that fits their tastes, needs and preferences. The ideal gift that fits in your pocket!

Delivery services

Delivery within hours

We have set up a simple, super fast delivery service just ...see morefor you so you can get your purchases delivered to your home during the day! This service is available for Call & Collect, Personal Shopping and Wishlist purchases. This service's fees depend on the delivery distance. See the list of eligible stores.

In-store pick-up

Do you like shopping online but you also like your favourite store?...see moreWith our in-store pick-up service, you can shop online and collect your order at the store of your choice.

Click & Collect

We (also) thought of those who prefer shopping from their home but who don't have time to wait for delivery.