6. I have a question about my account

• I've forgotten my password, how do I login to my account?

We've got it covered! A few clicks is all it takes to make a fresh start. Start by clicking on "My Account" at the top of the page then "Forgot my password". You can then enter your email address on a new page. Within a few minutes, you will receive an email with a link to reset your password. We apologise in advance: it may take a little longer during busy periods (private sales, discounts, special offers).

• How can I delete my account?

Easy peasy, just contact our customer service team using the contact form on the www.petit-bateau.co.uk website. And boom! Your account will be deleted in a flash.