Contact Petit Bateau

I want to cancel my order or change the delivery address: you have one hour after confirming your order to do so, before our logistics team begins processing it. If your order is eligible, log in to your customer account

I want information about my delivery: track your parcel from the order details page in your customer account

I want to exchange an item or get a refund: it’s free of charge in our stores subject to the applicable T&Cs*

I want to apply: it's here

I want to open a store: it's here

CONTACT FORM

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The data collected by Petit Bateau, the data controller, is necessary to create your account, to process, track and deliver your order, manage your participation in the loyalty program, provide you with the services you subscribe to, carrying out statistical analyses. In accordance with the applicable regulations on the protection of personal data, you have various rights, including a right of access, rectification, and opposition to the processing of your data. To exercise your rights, write to us indicating your last name, first name, address, if possible customer number, by mail addressed to: PETIT BATEAU, 106-108, Kings Road, London, SW3 4TZ or by email to : privacy@uk.petitbateau.com. For more information, see our Data Protection Policy.